Demonstrating its commitment towards supporting businesses and promoting diversification in Nigeria’s financial sector, the Central Bank of Nigeria (CBN) revealed that in 10 years the apex bank refunded over N115.45 billion and over $22.7 million to customers for failed bank transactions. CBN stated that no fewer than 35,453 complaints from …
Read More »NCC Encourages Subscribers to Seek Redress on Services Dissatisfaction
…as Commission teaches procedures for lodging consumer complaints As part of an effort to promote good quality of service and customer satisfaction, the Nigerian Communications Commission (NCC) has said subscribers can contact the commission to lodge their complaints on telecommunications services experienced. NCC stated that consumers of telecom services who …
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