Tag Archives: 2022

Despite the drop recorded for internet subscriptions in Nigeria in August 2023, internet and data usage has continue to rise steadily for the month under review. According to a report released by the Nigerian telecom regulator, internet users in Nigeria had consumed a total of 655,879.86 terabytes of data in …

The directors and associates of Union Bank of Nigeria, Stanbic IBTC Holdings, Sterling Bank and Access Holdings were granted N112.77 billion insider-related loans in 2022, an analysis of the financial statements of the lenders has shown. The banks’ financial year results and accounts for the period ended December 31, 2022, …

It was a night of glowing tributes for the Director General, National Information Technology Development Agency (NITDA), Kashifu Inuwa, CCIE, as Forbes Magazine recognised him as Best of Africa Outstanding Corporate Governance CEO Award, 2022. The award ceremony which was held virtually was organised by the Forbes magazine in conjunction …

Agency Report Following a record-smashing tech IPO year in 2021 that featured the debuts of the electric car maker, Rivian; restaurant software company, Toast; cloud software vendors, GitLab and HashiCorp, and stock-trading app, Robinhood, 2022 has been a complete dud. According to CNBC, the only notable tech offering in the U.S. …

…As Smartphone Adoption, Video Consumption Increases Mobile Data Traffic As continuous smartphone adoption and video consumption drive up mobile data traffic, it has been forecasted that the global monthly average data usage per smartphone is expected to surpass 15GB in 2022. The prediction contained in the latest edition of the …

…As inflation stays high The future of the world economy looks much worse than it did just months ago, and most countries will have a hard time avoiding downturns (recession) in the near future, according to a new report from the World Bank. The global economy entered 2022 with a …

The National Bureau of Statistics has said that Nigerian residents spent N108.47tn on household consumption in 2021 in nominal terms. The figure is higher than the N97.72tn recorded in 2020, showing an increase of 11 per cent amid double-digit inflation. The NBS disclosed this in its recent Expenditure and Income …

…Works Towards 25% Coverage in 2022 MTN South Africa is aiming to reach 25% coverage of South Africa’s population with next-generation 5G infrastructure by the end of the year, and 60% 5G coverage  by 2025. This is according to the company’s CEO, Charles Molapisi, who was speaking on a conference …

Africa’s global bank, United Bank for Africa (UBA) Plc, has assured its shareholders and investors of excellent performance in the 2022 financial year, as the bank continues to deepen its foothold to reap the benefits of its investments in strong and innovative digital product offerings and expanded scope over the …

By Prashanth Krishnaswami, Head of CX Market Strategy & Thought Leadership, Zoho Corp. It’s no secret that customer experience (CX) is a major point of differentiation between organisations. “One in three consumers (32%) say they will walk away from a brand they love after just one bad experience,” according to …