Since the end of October, a few hundred users have taken to Apple’s forums to report that their iPhone 12 (with reports seemingly covering all four models) drops the cellular connection on 5G and 4G networks. This seems to be happening more often with Verizon and AT&T users but T-Mobile clients experience the issue too.
A separate Reddit thread has been created just for this and owners of iPhone 12 say that this happens mostly while they are traveling by car. The workaround, for now, is to turn on the airplane mode on and off again. One of the commenters said that he was able to reach one of the PR execs and he confirmed that Apple is aware of the issue and is currently investigating. Perhaps a fix is on its way.
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Reacting to this a user said 5G has pretty low range and needs to hop a lot more while on the move so reconnection happens more often. I’d hypothesize that this issue was due to agressive power-saving since the 12 series still has small capacity for a 5G phone. Probably just a firmware issue and can be patched but resolving this issue might incur higher battery consumption.
“Hands down worst flagship of 2020.
Not only is the 5g consuming extra battery but it is also losing service.
Another reason scheme to dupe users into buying new iPhone for 5g when in reality 5g doesn’t even work properly on this shitty device”, the user complained.