Google, Microsoft Deactivates 12 Million User Accounts, Deletes 65 Million Content – NITDA

Bukola Olanrewaju December 6, 2024 TECHNOLOGY Leave a comment

The National Information Technology Development Agency (NITDA) has revealed that Google and Microsoft have taken significant steps to curb online abuse and misinformation. In a recent joint effort, the two companies deactivated over 12 million user accounts and deleted approximately 65 million pieces of harmful content. This proactive measure aims to promote a safer and more responsible online environment.

NITDA’s Director of Corporate Communications & Media Relations, Mrs. Hadiza Umar, highlighted the companies’ efforts to comply with Nigeria’s Code of Practice for Interactive Computer Service Platforms and Internet Intermediaries. This code, jointly issued by NITDA, the Nigerian Communications Commission, and the National Broadcasting Commission, sets guidelines for promoting online safety and managing harmful content.

The report revealed that 4.1 million user complaints led to the deactivation of over 12 million accounts and the removal of 65.8 million pieces of content. Additionally, 379,433 pieces of content were re-uploaded after successful user appeals.

In line with the growing importance of digital safety, NITDA commended the platforms for adhering to the Code of Practice, which aims to create a safer and more accountable online environment for Nigerians.

Also Read:

It stated, “The National Information Technology Development Agency has commended Google, X, Microsoft, and TikTok for their compliance with the Code of Practice for Interactive Computer Service Platforms/Internet Intermediaries. The Code which was issued jointly by the Nigerian Communications Commission, National Broadcasting Commission, and NITDA outlines clear guidelines for promoting online safety and managing harmful content.

“The 2023 compliance report provides valuable insight into the platform’s efforts to address user safety concerns in line with the Code of Practice and the platforms’ community guidelines. The highlight of the overall statistics across all the platforms includes the following: 4,125,283 registered complaints; and 65,853,581 content takedowns.

“379,433 removed and re-uploaded content following an appeal by users; 12,099,633 closed and deactivated accounts.”

The statement also noted that the data from the Federal Inland Revenue Service and the National Bureau of Statistics revealed that foreign digital companies, including social media platforms, contributed over N2.55tn (approximately $1.5bn) in taxes during the first half of 2024, reflecting the growing economic impact of the sector.

While acknowledging the progress made, NITDA urged continued collaboration between tech firms and regulators to address emerging digital challenges, particularly in the areas of content moderation, user safety, and transparency

NITDA commended the platforms for their efforts and encouraged continued collaboration to address emerging digital challenges. The agency also noted the significant tax contribution of foreign digital companies, including social media platforms, which exceeded N2.55 trillion in the first half of 2024.