First Bank of Nigeria, FBN has revealed that investigation has commenced on the reported incident of N68 million missing from a customer’s account.
The Victim, a Italy-based customer, Glory Omokaro confirmed the illegal disappearance of N68 million belonging to her in her First Bank account.
Glory said she saved N68 million in the account, but when she returned to Nigeria in May 2023, she discovered only N3,000 in it.
The heartbroken victim, Glory Omokaro, had cried out on TikTok and reported the case to the popular Radio Programme, Brekete Family. Glory noted she saved money in her First Bank account until it reached N68 million and hoped to use it when she finally moved back to Nigeria. Sadly, upon her return to Nigeria in May 2023, she only discovered N3000 in the bank account.
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In a statement released via its official account, the bank noted that the investigation has commenced on the illegal withdrawal into the matter
Reacting to this, First Bank said: “We confirm the report of fraudulent activity on the account of one of our customers. This incident has been undergoing a very robust investigation since our receipt of the customer’s complaint with the goal of holistically unearthing what transpired and addressing the challenge, including satisfying the customer. Unfortunately, this has taken longer than anticipated.
“While the investigation is ongoing, we have repaired the customer’s account given the findings so far and our view that this is the best action in consideration for our customer. “We regret any inconveniences this may have caused the customer and wish to emphasize that this incident is in no way reflective of the principles and ethics of our time-tested operations.”