FCCPC Takes Action Against Alleged Chinese Supermarket Discrimination, Summons Owner

The Federal Competition and Consumer Protection Commission (FCCPC) is working diligently to ensure fair treatment for all shoppers in Nigeria.

This is coming after FCCPC launched an investigation into a Chinese supermarket located within the China General Chamber of Commerce complex following a social media video alleging discrimination against Nigerian customers.

Swift Response to Public Concern

Recall, a video shared online sparked outrage after it appeared to show a Nigerian resident being denied entry to the supermarket. Recognizing the seriousness of the accusations, the FCCPC swiftly dispatched a team led by Director of Surveillance and Investigation Mrs. Boladale Adeyinka to investigate the situation.

Speaking further, Adeyinka said, “On arrival, we noticed that the supermarket, located right behind me, was sealed and padlocked externally. Inquiries have revealed that as of this morning, this supermarket was open and operational,” she said.

“CCTV footage also indicates that at around 8:29 am on Monday, two vehicles departed from these premises allegedly containing the owner of the supermarket, whom we have identified as Cindy Liun Bien, and we have her contact details.

“Now, the summons, of course, since she’s not around and the place is locked, is to serve notice on her to appear before the Federal Competition and Consumer Protection Commission by Wednesday, April 24, 2024, at 11 am.

“There are other regulatory tools that can be deployed if she fails to attend to this summons,” she added.

Protecting Consumer Rights

The FCCPC’s prompt action demonstrates their commitment to protecting consumer rights and upholding fair practices in the marketplace. By sealing the supermarket and summoning the owner, Ms. Cindy Liun Bien, the FCCPC sends a clear message that discriminatory practices will not be tolerated.

Seeking Transparency

The FCCPC’s investigation aims to shed light on the situation and ensure all parties are heard. Their thorough approach, including securing CCTV footage and issuing a summons, demonstrates their commitment to uncovering the truth.

Promoting Equality

The FCCPC’s actions promote a more equitable shopping environment for all consumers in Nigeria. Their dedication to fair treatment strengthens consumer confidence and fosters a more inclusive marketplace.

Unresolved Issue, Committed Resolution

While the estate manager’s claims add complexity to the situation, the FCCPC’s proactive response assures Nigerians they are working towards a resolution. The investigation remains ongoing, and the FCCPC is determined to ensure a fair outcome for all involved.