Dial 112: Nigeria Unifies Emergency Response with Single Number

The Nigerian government is making it easier to get help by introducing a single national emergency number: 112.

This initiative, spearheaded by the Ministry of Communications and Digital Economy alongside the Nigerian Communications Commission (NCC), aims to streamline emergency response across the country.

The meeting, attended by heads of key agencies, focused on 112 emergency number service solutions and was facilitated by the telecommunications regulator in Abuja.

“We’re excited to present the 112 emergency number service solution facilitated by the NCC, to the Minister and heads of the Nigerian Immigration Service, Nigeria Correctional Service, Nigeria Security and Civil Defence Corps, and the Federal Fire Service, who have the mandate to enhance internal security, emergency response, and other ancillary services,” said Minister of Communications and Digital Economy, Bosun Tijani.

“This will allow Nigerians to easily reach essential services like the police, fire department, and ambulance service in any emergency.”

Previously, different agencies had separate emergency numbers. Now, by dialing 112, callers will be connected to Emergency Communication Centres (ECCs) equipped with modern technology to dispatch the most appropriate responders. These ECCs are currently operational in 27 states, with nationwide coverage planned by 2024.

“This collaboration between the Ministry of Communications and Digital Economy and the Ministry of Interior demonstrates our commitment to improving public safety and emergency response,” Minister Tijani explained. “The 112 number will not only simplify the process of calling for help but also enhance internal security and essential services for all Nigerians.”

The number is linked to Emergency Communication Centres that are currently operational in 27 states, with plans to expand to all 36 states by 2024.

The ECCs are equipped with modern facilities like call-response systems, digital maps, and GPS to help responders quickly locate distressed individuals.

At the meeting, the Ministry of Interior agreed to play a key role in harmonizing existing emergency numbers under the 112 platform, creating a more efficient system for emergency communications in Nigeria. By simplifying the process of calling for help, the government aims to ensure citizens receive faster and more effective assistance during critical situations.